Swapping DMSMR for CMR drives in their Red “NAS” line ( despite their own employees publicly acknowledged DMSMR drives as being fundamentally unsuitable for NAS applications).
With all the stuff that WD has done to marginalize it’s users this year re NAS drives, ie "Red" DM-SMR drives for NAS applications. If they didn't want to play consumers for suckers, WD would stop shipping / marketing / etc. Sorry, WD is sending mixed messages here. So the very drives that *might* - with a lot of work by the likes of iXsystems and the rest of the ZFS development team - be made to play nice with NAS systems are not available to consumers while the DM-SMR drives that everyone acknowledges as unsuitable for NAS applications are. Quantifying the resultant damages will be difficult for most consumers since the value of time is pretty arbitrary in a class-action lawsuit.Ĭoming back to the drives, only host-aware or host-managed SMR drives are potentially suitable for NAS applications, and those are only sold on a B2B basis. So, many customers will learn to live with a intermittent NAS just as consumers learned to live with faulty-GM ignition switches, Takada Airbags, or any number of other defective products - dangerously. Combine that with the intermittent nature of DM-SMR drive performance issues in a NAS application and the customer may believe that some other component is causing the issue (at least in NAS systems that are lightly-used). Marketing allegedly makes it easy to tell the difference and the prices for "NAS-grade" drives are certainly significantly higher. Many customers cannot be bothered to know the most minute differences between NAS and consumer-grade drives. However, the customer has to notice, diagnose the issue, know what's going on. That in turn may get them off with a smaller fine. they'll claim that there is minimal harm, no customer standing re: damages because any customer who cares about this issue can, eventually, get a replacement. That's likely driven by the class-action lawsuit they've been slapped with - i.e. WD is doing the bare minimum other than allowing CMR-SMR drive replacements on a one-off basis. continue shipping DMSMR drives that are fundamentally unsuited for NAS applications into the NAS channel. then only allow customers on a per-call basis to maybe get their SMR drives replaced only start acknowledging what's going on when large websites like STH, ArsTechnica, etc. delay acknowledging what's going on as long as possible start shipping SMR lines into existing Red NAS sales channels without giving everyone a big heads-up. competitors have the purple line for that purpose, for example (Video surveillance Archive). Want to create an "archive" line of SMR drives with longer MBTFs, like the Red line? Go head and make one.
Firm commitment to disclose to all customers re: what technology resides in their drives.
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